Last Updated: 06/07/2023
At Vacay Voyage, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website, applications, and services. By accessing or using our services, you consent to the practices described in this policy.
1. Information We Collect:
We may collect various types of information from you, including:
– Personal Information: When you make a booking or request information, we may collect personal details such as your name, email address, phone number, and billing information.
– Travel Preferences: To tailor your travel experience, we may ask for information regarding your travel preferences, including destination choices, accommodation preferences, and special requests.
– Usage Information: We gather information about how you interact with our website, such as the pages visited, links clicked, and the duration of your visit. This helps us improve our services and enhance your browsing experience.
– Communication Data: If you contact us via email, phone, or any other communication channel, we may retain records of that correspondence to provide better customer service.
2. Use of Information:
We utilize the information we collect for the following purposes:
– To Provide Services: We use your personal information to fulfill your travel bookings, process payments, and deliver the requested services, including flights, accommodations, and activities.
– Personalization: We may use your information to personalize your travel experience, offering tailored recommendations, relevant offers, and customized content based on your preferences.
– Communication: We use your contact information to communicate with you about your bookings, respond to inquiries, provide updates, and deliver important travel-related information.
– Analytics and Improvements: We analyze usage patterns and collect statistical data to improve our services, enhance website functionality, and optimize the user experience.
– Legal Compliance: We may use and disclose your information to comply with applicable legal obligations, respond to regulatory requests, and enforce our terms and conditions.
3. Information Sharing and Disclosure:
We respect your privacy and will not sell, rent, or disclose your personal information to third parties for marketing purposes. However, we may share your information with trusted partners and service providers who assist us in delivering our services. These parties are bound by strict confidentiality agreements and are only authorized to use the information for specified purposes.
We may also share your information when required by law, to protect our rights or the safety of our users, or in connection with a corporate transaction such as a merger or acquisition.
4. Data Security:
We employ robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We utilize industry-standard encryption technologies, firewalls, and secure data storage practices to safeguard your data. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices:
You have certain rights regarding your personal information, including the right to access, correct, and delete your data. You may also have the right to object to or restrict certain data processing activities. If you wish to exercise any of these rights or have questions about your privacy, please contact us using the information provided below.
6. Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
7. Updates to this Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means. Your continued use of our services after such updates signifies your acceptance of the revised Privacy Policy.
8. Contact Us:
If you have any questions contact us at [email protected].